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If youвЂ™d had a newer version of Photoshop Elements we might have been able to helpвЂ¦ We keep direct download links to a lot of older versions of Adobe software.Д«ut PSE 2 is quite old (nearly 10 years old now), so itвЂ™s not so surprising youвЂ™d find it challenging to locate another copy. It certainly didnвЂ™t help me in any way.ДЄdobe has very nice products, but because their support policies are greed-driven in my opinion, I will find alternatives if possible from now on. I properly registered it for what? So they could get my information I suppose.

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Correct me if IвЂ™m wrong, but what I paid for was a product license that never expires.

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There is something else I will not do now purchase new Adobe software again.

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I was given a full blown CS4 by someone and refuse to use it because I will not steal. So who cares if I canвЂ™t get support from Adobe, as I am unable to get it for the license I legally purchased.ДЄm I wrong to feel that AdobeвЂ™s policy in this matter is predatory? I was a loyal Adobe customer that would pay for their products when many I know of donвЂ™t. Yes they had my information registering the software, but will not replace the software or even give me my key. Since I registered PE right after I purchased it, I assumed wrongly that I would be able to contact Adobe and retrieve a replacement CD, maybe at a small charge of some kind, or perhaps DL the software from them. I reinstalled the operating system on my computer and now have no way to get PE back unless I find my CD. I still have the box and all paperwork but have misplaced my CD. I purchased Photoshop Elements 2.0 from Micro Center. Hope this helps clarify the term and where it comes from, and why. And itвЂ™s a certainty that вЂњthe only legitimate way to purchase Adobe software for download is through the Adobe StoreвЂњ вЂ“ so anywhere else would also be against the law. In any event, most people would think itвЂ™s important to be the legal owner of something they (thought they had) purchasedвЂ¦ Being able to prove youвЂ™re the legal owner of a product that you paid money for is a separate issue than any crime being committed though.Д«ut since 90% of the software peddled on eBay is fake, there is definitely a lot of criminal activity going on regardless. TheyвЂ™re also AdobeвЂ™s words: вЂњ ensures that Adobe recognizes the new owner as the legal licensee who can receive customer service and support.вЂќ The SIIA is the Software & Information Industry Association, the principal trade association for the software and digital content industries.

Not at all Jamie, because those arenвЂ™t our words вЂ“ they come from the SIIA: вЂњAs this prosecution demonstrates, it is both a crime to create counterfeit software and a crime to sell authentic software without authorization.вЂќ ItвЂ™s always best to read a sellerвЂ™s feedback before buying software from them to ensure youвЂ™re not being ripped off. People complain more about the bad software then they would praise the legal ones which will lead to inaccurate percentage of legal vs.

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They do advise that you call them to make sure the serial number has been de-activated or has not been used previously first. SO even that wasnвЂ™t an issue.ДЄs long as those selling the software de-activate their product before selling it on e-bay and make sure that any new product hasnвЂ™t been tampered with, Adobe doesnвЂ™t have an issue with it. These are even installed on separate computers since CS5 required Windows 7 for InDesign and Premiere which I needed at the time of purchase. I registered mine with no problems, still get automatic updates.

I called and asked Adobe tons of questions when I bought my CS3, and they pretty much said they had no problems with people selling their software on e-bay. IвЂ™ve gotten technical support on my CS3 when I needed to reset it due to an internal error. Adobe even confirmed to me that if people wish to sell their copies of the software and as long as they had deactivated it from their computers, it was completely legal to do so.

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Perhaps there are some unscrupulous sellers out there, but I bought my Adobe CS3 from E-bay, called Adobe themselves and they confirmed that it indeed was legal and allowed me a year later to purchase CS5 using the upgrade pricing.

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